Personally:
Armaan is someone who has drive, determination, and heart, he is funny and approachable, and is easy to talk to
but never forgets his roots.
He cares about others and enjoys being around people. Armaan cares about the world and things that can help make
it better. He actively tries to find a way to leave this world better than we found it.
One way Armaan tries to help the world is through community service, he has helped survey homeless in LA, served
in soup kitchens in Nashville, picked up trash in Santa Monica, cleaned up after a tornado ran through Holly
Springs, MS and more.
He believes through small acts of service, creates a chain reaction for those that have been helped when in a
position to help others, they will.
Armaan enjoys time spent with family and close friends, reading personal growth books, spontaneous travel, flying drones, and always
finding the most instagramable place in the city. Armaan is also a huge drone enthusiast, to check out
his drone footage head over to the Drone Virani tab.
He likes to try new things, recently Armaan has tried new exercise methods such as kickboxing and yoga. He loves
kayaking, road trip sing a longs, coffee shop conversations, and exploring new places.
What Family and Friends Have To
Say:
"As a forward thinker with an eye for adventure despite not knowing the destination, Armaan continues to
find the meaning of success in his life. " - Friend and former coworker
"He is a funny, reliable, and consistent friend! Fun to be around and knows how to engage in
conversation while still being real and genuine" - Friend
"Someone who is funny, approachable, and easy to talk to." - Cousin
"Armaan is an amazing, funny, and loyal guy who will always be there for you no matter what!" - Childhood
Friend
"Armaan is someone who has drive, determination and heart but never forgets where he came from." - Cousin
"Armaan is curious, adventurous, and kind." - Family
Education
University of Memphis Fogelman College of Business & Economics
BBA in Management Information Systems
August 2014 - May 2018
Work Experience
SFS - Solution Engineer
With a focus on Field Service within CMT
April 2021 - Present
Salesforce Consultant
Serving as Salesforce Field Service SME in presales supporting Comms & Media enterprises in
AMER.
Salesforce Consultant
With a focus on Salesfore Field Service and presales
December 2020 - April 2021
Salesforce Consultant
Served as Salesforce Field Service SME in RFPs for Deloitte's clients while contributing to a
Service Cloud implementation as Functional Lead for 50+ users.
Salesforce Architect
With a focus on Salesfore Field Service and presales
April 2020 - December 2020
Salesforce Architect
Researched, designed, and developed an end-to-end Vaccine Management solution on the
Salesforce platform that mitigates the challenges of the COVID-19 Vaccination Campaign.
Championed the on-time delivery of an accelerated Salesforce implementation with 200+
end-users as the Salesforce Project Lead with teams of 5-7 developers by utilizing a phased
implementation strategy.
Co-Leading the Salesforce COE for Training and Development through personalized training
plans, achievement recognition, Trailhead and Certification challenges which resulted in a 15%
increase with our Consulting Partner Program status to achieve Silver Partner from Registered
Salesforce Consultant
With a focus on Service Cloud and FSL within the Field Service,
Media, and Retail Industries
July 2019 - March 2020
Salesforce Consultant
Attends Request for Proposal workshops to assess the current state of a potential client’s CRM
solution & processes.
Creates multiple estimated budgets, LOE estimation, project plans and timelines, platform
solution designs, and resource recommendations for potential clients.
Help in growing TCS’s client base by over $1M+ for new project work and technology support.
Documenting and providing advice for clients to decide on DevOps tool to scale their
Salesforce development process. Which resulted in better productivity and visibility for
leadership into on-going development.
Collaborating directly with TCS’s North America Salesforce Practice Director to deliver
proposals to help expand TCS SFDC practice’s presence within the Field Service Industry.
Business Analyst
With a focus on Field Service Lightning within the Utilities and
Resource Industry
May 2018 - June 2019
Business Analyst
Delivered Sales Cloud Solution to 5,000 users to a Fortune 20 Retail Banking Client.
Collaborated with multiple competitors to successfully implement the first-ever large-scale
Field Service Lighting platform for a Major Energy Supplier in the Northeastern United States.
Served as Solution Architect for a new implementation of Field Service Lightning to another
line of business.
Constructed multiple flows based on complex business logic and processes, that end users would
input data into to capture attributes for compliance and regulatory purposes.
Discovered and created proof of concepts for upcoming features of Field Service Lightning, to
ensure the integrity, stability, and feasibility for our client.
Technical Expert
With a focus on mobile devices, customer excellence, and
mentorship subordinates.
July 2016 - May 2018
Technical Expert
Lead change in the Genius Bar that resulted in increased productivity and NPS.
Supported and kept up to date technical and product knowledge on a evolving product line.
Outperformed peers in average iPhone repair time and productivity on the floor.
Projects and Activities
Future Alumni of Memphis | May 2015 - 2018
- Vice President
Student Ambassador Board | September 2014 - 2018
- Executive Member
Student Ambassador Board | May 2015
- Rookie of the Year Award
Alternative Winter/Spring Break | August 2015 - Feb 2017
